Privacy Policy

This Privacy Policy explains how QuebecPanels (“we”, “our”, “the Company”) collects, processes, stores, and protects personal information when you use our websites, infrastructure, and services (“Services”).

By accessing or using our Services, you consent to the practices described in this Policy.

We may collect the following categories of information:

• Account Information: name, email, billing details, contact information.
• Service Usage Data: IP addresses, server logs, panel activity, resource usage.
• Payment Information: processed securely by third‑party gateways.
• Communication Data: support tickets, emails, chat logs.
• Security Data: anti‑abuse logs, DDoS telemetry, access attempts.

We use your information to:

• Provide, maintain, and improve our Services.
• Process payments and manage billing.
• Enhance security and prevent abuse or fraud.
• Respond to support requests and technical issues.
• Monitor performance and optimize infrastructure.

We do not sell your personal data. We may share limited information with:

• Payment processors for billing operations.
• Security partners for DDoS mitigation and abuse prevention.
• Legal authorities when required by law.

We implement industry‑standard security measures including encryption, access controls, network filtering, and continuous monitoring. While we strive to protect your data, no system is completely immune to threats.

We use cookies to enhance user experience, maintain sessions, and improve security. You may disable cookies in your browser, but some features may not function properly.

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Logs related to security and abuse may be stored longer for protection purposes.

You may request:

• Access to your personal data.
• Correction of inaccurate information.
• Deletion of your data (where legally permitted).
• Export of your data in a portable format.

We may update this Privacy Policy at any time. Continued use of our Services after changes take effect constitutes acceptance of the updated Policy.

QuebecPanels Privacy Department
Email: support@quebecpanels.com